In the interests of our ongoing quality assurance program, coach development and commitment to the total support of the client's development and progress, we have a team of people who specialise in conducting Client Perception Reviews with the coachee. This will enable us to establish the client's feelings about their coaching, the coach and the process. This feedback assists the coach and Change Partners to adjust the process if necessary, to assist the client in achieving as much value out of their coaching programme as possible.